Privacy Policy

Effective Date: Nov 11 2024

InnoGryph ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our services, you consent to the terms of this policy.

1. Information We Collect

We collect personal information when you use our website, engage with us, or subscribe to our services. The types of information we collect include:

• Personal Identification Information: Name, email address, phone number, company name, and billing address.
• Technical Information: IP address, browser type, device type, operating system, pages visited, and time spent on the site. This information is collected automatically through cookies and similar technologies.
• Payment Information: We may collect payment-related information such as credit card details when you make a purchase or subscribe to our services (however, we do not store this information directly; it is processed by our third-party payment processors).
• Customer Interactions: Information you provide through communication with us, such as feedback, support requests, or contact forms.

2. How We Use Your Information

The information we collect is used for several purposes, including:

• To Provide Services: To process your transactions, provide customer support, and improve our services.
• To Improve Our Website: To analyze user behavior and enhance the website experience.
• To Communicate With You: To send you updates, newsletters, promotional offers, and other information if you have opted to receive such communications.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
• For Marketing: To send you personalized advertisements and offers based on your interests.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your data with trusted third-party vendors and service providers who assist us in operating our business, processing payments, sending communications, and providing customer service. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information to comply with applicable laws, respond to legal requests, protect our rights, or prevent fraud.
• Business Transfers: If InnoGryph is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to help us recognize you and remember your preferences.

• Essential Cookies: These cookies are necessary for the website to function and cannot be turned off in our system.
• Performance Cookies: These cookies allow us to collect information about how visitors use the website to improve functionality.
• Advertising Cookies: These cookies track your browsing activities to provide personalized ads.

You can manage cookie preferences through your browser settings, but disabling cookies may affect some features of the website.

5. Data Security

We take the security of your personal data seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Your personal data is encrypted during transmission using secure protocols (e.g., SSL/TLS).
• Access Control: We restrict access to your data to authorized personnel who need it to perform their duties.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

However, no data transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your data.

6. Your Data Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct any inaccurate data.
• Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., legal obligations or business needs).
• Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
• Data Portability: You may request a copy of your data in a commonly used electronic format to transfer to another provider, where applicable.

To exercise your rights, please contact us at [Insert Contact Information].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information with them.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. We will post the updated policy on this page with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: ethan@innogryph.com